Welcome to TR Handy Service
Last updated: January 2026
TR Handy Service (“we”, “us”, or “our”) operates the website https://trhandyservice.com/ (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
By accessing or using our Website, contacting us, or engaging our services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.
We may collect personal data when you:
Submit a contact or service request form
Contact us via email, phone, or WhatsApp
Communicate with us for service-related matters
This may include:
Name
Email address
Phone number
Address (if provided)
Service-related details or messages
When you visit our Website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and interaction data
Date and time of visits
Referring URLs
Our Website uses WordPress contact forms and the Flamingo plugin to store submitted form data in the WordPress database.
Data collected via forms may include:
Name
Email address
Phone number
Message content
This information is used solely for customer service, communication, and service delivery purposes and is not shared with unauthorized third parties.
We may use Google Analytics to analyze Website traffic and usage patterns. Google Analytics collects information such as:
Pages visited
Time spent on pages
Browser and device type
Approximate location (country/city level)
This data is collected in an aggregated and anonymized manner and helps us improve website performance and user experience.
Google may process this data in accordance with its own privacy policy.
We use Google reCAPTCHA to protect our Website from spam, abuse, and automated submissions.
reCAPTCHA may collect:
IP address
Browser and device information
User interaction data
This data is processed in accordance with Google’s Privacy Policy and Terms of Service and is used solely for security purposes.
Our Website may include WhatsApp chat or contact links to allow users to communicate with us directly.
When you contact us via WhatsApp:
Your phone number
Profile name
Message content
may be processed by WhatsApp (Meta Platforms, Inc.) in accordance with their privacy policy. We only use WhatsApp communications to respond to inquiries and provide services.
Cookies may be used to:
Improve website functionality
Analyze traffic and performance
Remember user preferences
You can disable cookies in your browser settings. Some features may not function properly if cookies are disabled.
We use LiteSpeed Cache to enhance website speed and performance. Cached content may temporarily store non-personally identifiable data to optimize loading times.
Our WordPress website may use additional plugins for:
Page building (Elementor)
Security and spam prevention
Performance optimization
These plugins may process limited technical data necessary for their functionality. We ensure reasonable measures are taken to use reputable and compliant services.
We collect and use personal data for the following purposes:
Responding to inquiries and service requests
Providing handyman and related services
Customer communication and support
Improving Website functionality and services
Security, fraud prevention, and legal compliance
We do not sell, rent, or trade personal data.
Personal data may be disclosed only:
When required by law or regulatory authorities
To trusted service providers assisting in Website operation (under confidentiality obligations)
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required under applicable laws in Singapore.
We implement reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access, misuse, loss, or disclosure.
However, no online transmission is completely secure, and absolute security cannot be guaranteed.
Under the PDPA, you have the right to:
Request access to your personal data
Request correction of inaccurate or incomplete data
Withdraw consent for the use of your personal data (subject to legal or contractual obligations)
Requests may be subject to verification and a reasonable administrative fee.
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
For questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
TR Handy Service
📍 75 Lorong 14 Geylang, Singapore 398960
📞 Tel: +65 9390 5748
📧 Email: [email protected]
🌐 Website: https://trhandyservice.com/